Coaching for Commitment

Building employee engagement and improving team performance.

Participants

Directors, managers and supervisors who want to increase the involvement of team members by acting as engaged and competent coaches.

Results

• Meetings more effectively oriented towards objectives and results
• Team members who are eager to take on more responsibility and solve problems
• Better performance appraisals
• Positive behavioural change

Objectives

Master essential techniques to better counsel, mentor, tutor and confront employees so as to enable them to:

• Solve their problems
• Improve their performance

Skills developed over the course of the program

• Understand the special responsibilities of a coach and the 10 criteria of effective coaching
• Know your team
• Practice the 4 skills of coaching: counseling, metoring, tutoring and confronting
• Transform authority-based relationships into supportive-based relationships
• Master techniques essential to each coaching step
• Influence the organizational culture and inculcate a higher level of team commitment
• Increase the involvement of team members in the decision making process
• Conduct better, more targeted performance appraisals

Duration

2 days