CONSTRUCTIVE CRITICISM

Formation française September 10 to 11, 2019

8:30am to 4:30pm

Édifice Steel

4080, rue Wellington, bureau 300

Montréal (Québec) H4G 1V4

Develop your ability to give and receive constructive criticism and feedback.

Telling a colleague that their behavior is causing you a problem remains a delicate but necessary task.

When criticism is made constructively, it brings about a significant increase in work efficiency and can often improve your relationship with your colleague. This training session gives you to tool needed to receive and give constructive criticism.

OBJECTIVES

  1. Identify the principles of interactive constructive criticism

  2. Mentally prepare to successfully deliver criticism

  3. Write a relevant and motivating critique

  4. Criticise strategically

  5. Receive criticism without internalising it

CONTENT

1. IDENTIFY THE PRINCIPLES OF INTERACTIVE CONSTRUCTIVE CRITICISM

  • Recognise your strengths and weaknesses as a critic

  • The fundamentals of constructive criticism

  • The key components of successful criticism

2. MENTALLY PREPARE TO SUCCESSFULLY DELIVER CRITICISM

  • Questions to ask yourself before giving criticism

  • Criteria to determine if criticism is justified

  • Common errors when criticising

  • The art of choosing your words

3. CRITICISE

  • How to highlight the positive when delivering a critique

  • Protect your colleagues’ self-esteem when criticising

  • Make your criticism motivating

  • Turn anger into self-assertion

4. DEAL WITH THE REACTION OF THE PERSON BEING CRITICISED

  • Defuse emotions following criticism

  • Help your colleague receive your criticism

  • Manage anger and excuses

5. RECEIVE CRITICISM

  • Techniques to keep calm

  • Transform blame into an opportunity to find solutions

6. CRITICISE STRATEGICALLY

  • Essential actions to obtain results from criticism

  • Tricky situations: criticising your boss, receiving criticism from a third person, criticising a group, etc.

WHO SHOULD ATTEND?

Anyone who wants to be in control when giving and receiving criticism.

To maximize training efficiency, the number of participants is limited to 12 per group.

About the Trainers

Louis Fortin

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Michel Di-Lillo

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Jonathan Sullivan

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Anida Duda

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Private

Public

1-800-

Need more information?

Price

950$

Location

Montréal (Québec)

Taxes en sus.

Cette conférence est reconnue en vertu de la loi du 1%". 

Dates

September 10-11, 2019

8:30am to 4:30pm

1-877-688-0101

Édifice Steel
4080, rue Wellington, bureau 300
Montréal (Québec) H4G 1V4

514 284-2622

Toll Free

1-877-688-0101

514 284-2625

©2019 by Actualisation IDH Inc.