April 23-24, 2019
8:30am to 4:30pm
4080, rue Wellington, bureau 300
Montréal (Québec) H4G 1V4
Encourage commitment and improve employee performance!
Your role as a manager is changing rapidly. Do you want to transition from a formal boss to a motivating coach to your employees? This training session teaches you how to involve your employees in solving their own problems, notably by encouraging them to surpass themselves.
Adopt attitudes and master techniques essential to being an effective coach
Recognise the fundamentals of commitment and leadership
Discover how coaches contribute to the commitment and performance of their employees
Identify your coaching strengths and areas of improvement
Experiment with the techniques involved in each step of coaching
Develop problem solving and performance improvement skills amongst your employees
1. RECOGNISE THE SPECIAL RESPONSIBILITIES OF THE COACH
Discover how a coach successfully contributes to increased commitment and better performance in the workplace
Define and apply an operational coaching model
Understand the 10 criteria of effective coaching
Foster increased commitment
Identify why certain leaders fail at coaching
2. PRACTICE THE FOUR COACHING SKILLS: COUNSELING, MENTORING, TUTORING, AND CONFRONTING
Counsel: Help team members solve their work-related problems
Mentor: Introduce your team members to the organization’s objectives and values
Tutor: Help your team members obtain the knowledge and skills required to do their jobs well
Confront: Help your team members overcome their difficulties and excel in the workplace
3. INFLUENCE YOUR ORGANISATIONAL CULTURE
Design an action plan to successfully apply these skills in your daily work
Direct the organizational culture toward a higher level of commitment
4. USE THE COACHING TECHNIQUES INVOLVED IN EACH STEP OF COACHING
Confront to achieve cooperation
Defuse emotional reactions
WHO SHOULD ATTEND?
Any supervisor, coordinator, or group manager responsible for ensuring the performance of their colleagues.
To maximize training efficiency, the number of participants is limited to 12 per group.
About the Trainers
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Taxes en sus.
Cette conférence est reconnue en vertu de la loi du 1%".