Our client is looking for a full-time Service Technician for the Dartmouth/Halifax region
Your principal tasks are:
- Maintain and repair various types of materials handling equipment for various kinds of applications.
- Carry the 24-hour pager when scheduled to do so
- Look up part numbers required for repairs and place orders with the parts department
- Ensure the work area in the customer’s facility is clean and tidy following the completion of maintenance/repairs
- Source parts and contact parts suppliers
- Complete service work orders and obtain customer signature
- Close work order through dispatch
- Complete various forms i.e. S/M, breakdown, warranty, propane, Carousels and 101
- Complete and submit overtime and expense reports
- Return warranty parts with proper documentation
- Pick up parts or organize the delivery of parts
- Bill out parts to work orders
- Provide quotes to customers on parts and labor pricing
- Review work order with the customer
- Schedule maintenance appointments with customers
- Follow customer policies and procedures while in their facility
- Respond to customer complaints/concerns
- Provide answers to customers' questions relating to products, parts, safety-related issues
We supply a company van, and your tasks are:
- Keep van well maintained and in good working order (i.e., oil changes, tire replacement, washing, etc.)
- Keep van tidy and organized and stocked with safety items
- Clean and maintain van tools
- Ensure all parts are accounted for
- Keep parts in the van organized
- Perform yearly van inventory
- Maintain inventory for consignment stock at the customer’s facility
The salary is very competitive (28-36 $ per hour depending on experience), complete benefits package, Company Van, and overtime paid.