Active supervision
The business environment is in constant turmoil: mergers, acquisitions, increased competition, currency fluctuations... In this context, your management skills are becoming a determining factor in the success of companies. At the same time, your role as a manager is becoming more and more complex; more and more people are being promoted to management positions due to the retirement of the baby boomers without being sufficiently equipped to meet these major challenges. This supervisory training will enable you to be more skilled and confident in carrying out your responsibilities.
Private group
Objectives
- Recognize the foundations of supervision
- Increase effectiveness through planning, organizing, directing and controlling
- Prevent conflict situations
- Contribute positively to the development of your team
Content
1. ROLE IN THE ORGANIZATION
- Mastery of the business
- Supplier-client system
- Information management and hierarchical levels
2. SUPERVISORY FUNCTIONS
- Management: execution and management work
- PODC functions
- Performance objectives and standards
3. INTERPERSONAL COMMUNICATIONS
- Communication and interaction
- Listening and questioning; assertiveness
- Delivering a clear message
- Feedback
4. CONFLICTS
- Prevention: types of conflicts
- Conciliation
5. MOBILIZATION AND LEADERSHIP
- Motivation
- Exercising leadership
- Situational leadership
- Influence and power
6. COACHING AND PERFORMANCE MANAGEMENT
- Reasons and conditions for success
- Evaluation meetings and feedback
- Performance evaluation; principles
- Disciplinary methods
Who should attend?
All those who have supervisory responsibilities and who wish to develop and develop their collaborators and partners in order to organize their work methodically, to lead and control with assurance and rigor in order to establish clear objectives to achieve the desired results.
To maximize training periods, the number of participants is limited to 12 per group.