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Human Resources Training

Civility in the workplace

Do you know your legal obligations regarding incivility? Do you know how to respond to incivility or bullying? As an employer or employee, you have an obligation to contribute to a healthy, harassment-free environment. A work environment can quickly become harmful if inappropriate behaviours, words and gestures that harm others are kept silent. This is why awareness and knowing how to deal with incivility or harassment is crucial to working in a pleasant and respectful environment.

Private group

Public Session
In person

Objectives

  1. Recognize the concepts of incivility and harassment
  2. Become aware of the importance of civility in the workplace
  3. Recognize the roles and responsibilities of the various stakeholders
  4. Assert oneself in a healthy manner in the face of incivility
  5. Develop and maintain civil relations with colleagues

Content

  1. Distinguish between the concepts of harassment, breach of civility and difficult interpersonal relationships
  2. Identify the obligations of the employer and employees
  3. Recognize the roles and responsibilities of employees in the company
  4. Assert yourself in the face of uncivil behavior
  5. Identify steps to respond to incivility
  6. Recognize the discomforts and limitations of each individual
  7. Recognize the benefits of civility
  8. Create a civility charter

Who should attend?

Any manager who wants to prevent and eliminate unhealthy situations and relationships at work. Any worker who wants to be aware of the importance of a healthy climate.

To maximize training periods, the number of participants is limited to 12 per group.

Information request